Privacy Policy

Privacy Policy

Last updated: March 5, 2026

BeatBox is a product of Softhuge Technologies Private Limited. For legal or business inquiries, please contact Softhuge at support@softhuge.com.

1. Introduction

BeatBox ("we", "us", "our" or "BeatBox") operates the BeatBox mobile and web applications (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

- Account Information: name, email address, profile picture and any profile fields you provide.
- Authentication Data: password hashes and session tokens.
- Playback & Interaction Data: tracks played, playlists, favorites, skips, search queries and related timestamps used to provide the service and recommendations.
- Device & Technical Data: device model, OS, app version, unique device identifiers, IP address, language and timezone.
- Analytics & Diagnostics: crash logs, performance and usage metrics to improve reliability.

3. How We Use Information

- To provide and operate the Service, including streaming and playlist features.
- To personalize recommendations and content.
- To communicate with you, provide customer support and handle requests (including takedown requests).
- For analytics and product improvement.
- To serve contextual advertising when enabled (ads may use aggregated or non-identifying signals).

4. Sharing of Information

We may share information with: service providers (hosting, analytics, push providers), legal authorities when required, and other users if you make content public. We do not sell your personal information.

5. Data Retention

We retain account data while your account exists and for a limited period afterward for legitimate business purposes and compliance with laws. Playback logs are retained in identifiable form for 90 days then aggregated.

6. Your Rights

You may request access, correction, export, or deletion of your personal data. To submit a request, contact support@softhuge.com. We will verify identity and respond according to applicable law.

7. Children's Privacy

The Service is not directed at children under 13 and we do not knowingly collect their personal information.

8. Changes to this Policy

We may update this policy; we will post a revised date at the top of the policy.

Contact: support@softhuge.com